A question or need help?
Most questions have a quick answer here — often faster than a ticket. Pick what you need:
Account & users
| Add, remove & manage users (admin)
Invite new users, free up a license, or update roles. |
| Reset your password
Forgotten or locked out? Reset it in a couple of minutes. |
Messages
| Open a secure message
Read a message someone sent you securely. |
| Revoke a message
Take back access to a message you already sent. |
Outlook & email apps
| Set up the Outlook add-in
Send and read secure messages right inside Outlook. |
| Use Send It Secure with Gmail or webmail
Works with the email address you already use. |
Notifications
| Not getting notifications? Add us as a safe sender
Make sure our messages reach your inbox, not spam. |
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Didn't find it? Send us a note and we'll take it from here — a real person on the support team reads every one. Message the support team → |