Revoke a message

With Send It Secure, senders retain full control over their messages and can revoke access for any or all recipients at any time.

Once access is revoked, the affected recipient can no longer view the message or its attachments. This action is permanent and cannot be reversed. If access is revoked by mistake, the sender must resend the message to the recipient.

Steps to Revoke a Message

1. Open a web browser
2. Navigate to https://app.protectedtrust.com/Sent
3. From the Sent folder, select the message you want to revoke from the list by clicking on it
   

   

4. Click on the Delivery Status tab
   

   

5. Click the Revoke link in the recipient's table row to revoke the message for a single recipient, then click Yes, revoke this recipient on the Revoke Recipient pop-up
   

   

   OR
   
   Click on Revoke All Recipients & Sender to revoke the message for all recipients, including the sender. Then click Yes, revoke this message on the Revoke Recipient pop-up
   

   

6. The message will then be revoked