Place Order - Update Subscription

If you need to adjust your subscription to add or remove user licenses, you can do it easily by selecting from the options below.

  Update your subscription in one of the following ways:

  • Place Order to increase the license count on the subscription, then Add User to add the user.
  • Disable User then use Place Order to decrease the license count on the subscription.
  • Place Order to update the subscription to change retention and enable/disable add-on features.

Steps to Place Order to update your subscription

You must be an administrator to place an order
  1. Open a web browser
  2. Navigate to https://app.senditsecure.com/Dashboard
  3. Click the Place Order button on the Dashboard

  4. Set the number of user licenses you wish to enable on your subscription, then click Continue
    Example:  Placing an order for 3 users may mean selecting the first user, then selecting +2 additional users for a total of 3 users.

    Note: Check the Order Summary to confirm the user license count is correct before continuing.                                        

  5. Update the Primary and Billing Contact Information and click Place Order 

    Note: Check the Order Summary to confirm the user license count is correct before continuing.