Make sure only the right person opens it
Recipient verification
Confirm it's really them — before the message opens.
You decide how each recipient proves who they are before your message opens — so sensitive information reaches the intended person, and no one else.
See it in action
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Short demo Watch how a recipient verifies before opening — with a question & answer, a phone code, or their own password. |
Three simple ways to verify
- Question & answer — set a question only your recipient can answer, like an account number or the patient's birth year.
- Phone code — the recipient gets a one-time code by call or text, and enters it to open.
- Their own password — registered recipients open with the password they already use, and can reset it anytime.
Why it matters
- Only the intended recipient — even if a message lands in the wrong inbox, it won't open without passing verification.
- Built for compliance — identity checks on sensitive messages support HIPAA, GLBA, and other regulated workflows.
- Easy for your recipients — question & answer and phone code need no account and nothing to install.
Want to see it with your own messages? Start a free trial and send yourself a secure message.
More detail: How do I open a secure message? · Why am I not prompted to verify?