Microsoft 365 Single Sign-On Setup Guide

Microsoft 365 (and Azure AD) Single Sign-On (SSO) Setup Guide

Your Send It Secure organization can be configured to have users sign-in with their Microsoft 365/Azure AD user account instead of having a separate password.

To enable this functionality, an administrator for your organization must follow the steps below. For assistance, please contact the Protected Trust support team.

Before you begin

You must be an administrator, and all of your domains must be claimed before you configure SSO.

  1. Sign in at https://app.protectedtrust.com/login as an administrator
  2. From the Dashboard select Claimed Domains
  3. Ensure that all of your domains are listed. If any are missing, contact our support team to have them added

Step 1) Configure an Identity Provider

  1. From the Dashboard select Identity Providers > Configure New Identity Provider > Configure SSO with Microsoft 365
  2. Set Status by selecting Assigned to these users, and enter the email address of the user you want to test with. (Hint: To test multiple emails, add one email address on each line, no commas, no spaces)
  3. Click Save

Step 2) Test Sign In

  1. Open a different browser or private browsing session and navigate to (e.g. https://app.protectedtrust.com/)
  2. Follow the steps to sign in. If successful, continue to Step 3) Enable for the Entire Organization when you're ready

Step 3) Enable for the Entire Organization

  1. Navigate back to the SSO settings page (Dashboard > Settings > Single Sign-On and User Sync -> Edit)
  2. Change Status to Primary
  3. Click Save

Administrator Tips

How to Bypass SSO Authentication

As an administrator, you can still sign in with the Protected Trust password you previously used, just in case single sign-on stops working for some reason:

  1. Go to https://app.protectedtrust.com/login
  2. Enter your email address
  3. Click the password field and immediately press ESC on your keyboard to cancel the redirect
  4. You can now enter your password and sign in to troubleshoot the SSO issue

Enable Multi-Factor Authentication for Microsoft 365

For additional security, consider enabling multi-factor authentication on your Microsoft 365 account to reduce the risk of unauthorized access. For more information, see Set up multi-factor authentication for Microsoft 365 users.

Having trouble signing in with SSO? See Troubleshooting Single Sign-On (SSO).

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