Create a Message Policy
Message policies allow you to customize the formatting of secure messages and also the experience of the recipient and their ability to open the secure messages.
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First log into protectedtrust.com/login with your email address and password.
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Click settings on your dashboard.
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Select Message Policies on the left hand side under Protected Trust Help.
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Click New Message Policy at the top right.
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Here you can customize a policy that works best for your organization.
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Once done click save at the bottom.
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If you go back to message policies, you should see the new policy you've created in the list.
To customize and edit message policies see How To - Customize/Edit Message Policies for Email Encryption