Notifications

If you want to manage email notifications sent to you, you can adjust your settings on the Notification Preferences page.

 Notification Preferences

Note: Do not disable email notifications if you use the Protected Trust Add-in for Microsoft Classic Outlook
  1. Open a web browser
  2. Navigate to https://app.protectedtrust.com/Dashboard
    3. From the Dashboard:
    • If you have administrator permissions, you will select My Account and select Notifications from the left menu.
    • Otherwise, select Notifications from the dashboard
  3. Confirm the checkbox is checked to receive email notifications for the corresponding event.  Uncheck the checkbox to disable email notifications for the corresponding event.
    Events:
    • A New Message notification is sent to the user when they receive a new secure message
    • A Sent Message notification is sent to the user when they send a secure message
    • A Read Receipt. notification is sent to the user when the recipient of a message opens the message, if the sender enabled the read receipt option on a message they sent.