Enable a User

To enable a user, simply go to the user's Profile page.

If you need to enable a user account that had previously been disabled, you can do it easily on the user's Profile page.

Steps to enable a user

You must be an administrator to enable a user
  1. Open a web browser
  2. Navigate to https://app.protectedtrust.com/Dashboard
  3. Click the User List button on the Dashboard

  4. Select Disabled Users from the drop-down and then locate the user you want to

  5. Click on the email address of the user you would like to enable

  6. This should open the user's Profile page in a new tab
  7. Check the box that says Active

  8. Click the Save button at the bottom of the page