Add or remove the administrator role

If you need to add or remove the administrator role on a user, you can do it easily on the user's Profile page.

Before modifying the roles of a user, please note that it changes the features available to a user. Some of the things that administrators can do, include:

  • Add or remove users
  • View data associated to other users
  • Manage organization level settings

Steps to add or remove the administrator role

You must be an administrator to modify a user's roles
  1. Open a web browser
  2. Navigate to
  3. Click the User List button on the Dashboard
  4. Locate the user that you want to modify
  5. Click on the email address of the user you would like to modify
  6. This should open the user's Profile page in a new tab
  7. To add the Administrator role, check the Administrator box. To remove the role, uncheck the box.
  8. Click the Save button at the bottom of the page